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Kume Spa - Grand Avenue
- Massage Therapy
- Oakland, CA
About this business
Your health and safety is important to us. Here's what we're doing: . We periodically wipe down massage chairs and tables after each client with "Citrus Hospital Germicidal" products. Our therapists use hand sanitizer before and after each service. We are paying special attention to customers high contact points such as door handles, waivers, and other hard surfaces. The whole facility is sprayed down at the end of every night with hospital grade disinfectant. We thank you for your continued support.
Location details
614 Grand Ave Suite B, Oakland, CA, 94610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Well… I had been a returning customer, but I think today was the last day I’ll be going here. I had an appointment for a 35 min sauna. 15 minutes into being in the sauna, I hear knocking on the locked door. I ignore it at first, there’s no way someone is actually trying to come in right now, right? The knocking gets louder and more urgent, so I get up and answer the door wearing a towel. One of the little aunties on staff asks if I’m getting a Korean scrub. I say “no… I’m in the sauna.” She says, “oh okay… do you like the li... read more
On April 19, 2025, I experienced extremely poor customer service at your establishment. The receptionist displayed a noticeably negative attitude and unnecessarily involved other receptionists in the situation, which only escalated the issue. I had simply requested to reschedule an appointment due to my husband's preference for a female provider—a reasonable request considering the nature of the service. Instead of trying to work with me to find a solution, the receptionist abruptly responded with a cancellation, not a resc... read more
My daughter and I found Kume on Grand through a Groupon. What a great spa. The place is really chill and accommodating. They sell CBD gummies at the front counter and offer short and long (30-90) time frames to cover different schedules and budgets. They clearly encourage repeat customers with the membership deals. They even have a special cut out cushion to accommodate prenatal massage. We each did a 90 min combo starting with a 45 min reflexology foot spa w/salt scrub add on and finishing w/45 min massage. I threw in h... read more
Disappointing Decline in Quality I’ve visited this spa several times, but the quality has consistently declined, and my most recent visit confirmed that it’s no longer worth returning to. My appointment was for a 90-minute treatment (foot reflexology and body massage) at 6 PM. The issues started early. My first therapist, Charlie, ignored my instructions, spent more time massaging my calves than my feet, and used only one hand while glancing at the clock repeatedly. There was no reflexology technique in his “reflexology” m... read more
It was an okay experience. I used Groupon and booked a Korean body scrub. The front desk ladies were just okay; they did their job but were not very friendly. My technician was Carmen; she was very sweet. I sat inside the sauna for about 10 minutes (or less), had the scrub, a facial mask, and then was done. The whole treatment, including dressing and the sauna, took about 40 minutes. The scrub was not a true Korean scrub. I probably would not pay full price or return based on the service I received. I would rather drive to t... read more
Frequently asked questions about Kume Spa - Grand Avenue
How is Kume Spa - Grand Avenue rated?
Kume Spa - Grand Avenue has a 4.1 star rating with 239 reviews.
When is Kume Spa - Grand Avenue open?
Kume Spa - Grand Avenue is closed now. It will open at 10:00 a.m.