Morgan Ford Massage & Spa

CR Lening 

on Google

a month ago

Went for a 60 minute massage and it was the worst massage I have ever had. Zero pressure despite me asking for more. Every area I asked for focus on was completely ignored. The only areas done for my “full body” massage were mid-back, feet, calves, and next to my knee (still confused why that was focused on at all). For half the massage I was asked to lay on my back which was very odd and frankly uncomfortable, then she rubbed my throat/the front of my neck which besides being super weird it felt like she was trying to choke... read more

Candace Braswell 

on Google

7 months ago

I had my first ever facial scheduled at Morganford Spa - Webster Groves. I unfortunately tested positive for covid late evening before my facial the next morning. I called in and initially was told the 100% same day cancellation cost stood but ultimately provided my covid+ results & was able to reschedule for when I was covid negative. I went for my appointment this evening. I was greeted at the front by Mary. She went over some of the product line that Holly would be using in the waiting area, offered me water, and a nice ... read more

Christina Saali 

on Google

7 months ago

First time I went it was nice and second time it was not. The massage therapist didn't use oil or lotion and I still have several knots in my back I literally paid for it because I didn't want any trouble but I almost got up in middle of my massage and walked out. I have massages every 2 weeks and I have never had a massage the way it was when I came there the other day. It almost seemed like she didn't even know what she was doing. Also the bedding seemed like it had not been washed it smelled and now I have a yeast infect... read more

Kelly Lynn 

on Google

2 months ago

The customer service in Webster Groves is awful! I was put on hold for 12 minutes and the receptionist forgot about me and started to make fun of me to her coworker. Avoid the Webster Groves location!! 

Elizabeth Hughett 

on Google

11 months ago

My husband made a 60 min massage appointment for me over the phone. He spoke to someone with a female voice who scheduled the same day appointment. My husband double checked with the person on the line the date, time, location (Webster Groves), and the person who would be doing the massage (Holly). I arrive 10 minutes before appointment and wait for my turn to check in. When it's my turn, the receptionist first says that I am 45 min late for my 90min massage but they can still get me in for the remaining time. I told her my ... read more