Spa Utopia Health and Wellness Center

K H 

on Google

2 months ago

Luxury spa located in the Pan Pacific Hotel. Arrive early before your appointment to use their lounge. They have tea, coffee, and dried snacks. I received a manicure from Jean, the head manager of facial and nail department. Their nail colour selection is great. Although my nails did not cure properly, Jean called me personally to invite me back for a new set. I really appreciated this valuable customer service and how this issue was rectified. Ruby did my new set and she was lovely - very kind, meticulous, and thorough. I... read more

Olivia Kennedy 

on Google

a week ago

I have never written a review prior to attending a place, however I felt I needed to share my feedback. I booked a pedicure today for next week. I am currently 24 weeks pregnant and visiting from Calgary, so I thought I’d do something special (I can’t reach my toes so this is much needed). I understand that this is a luxury spa, however as written in responses to other reviews, management justify this pricing because of all the special amenities they have that can be utilized prior or after the treatment (sauna, spa, showers... read more

Virginia Redden 

on Google

2 weeks ago

I don’t normally leave reviews on bad experiences, and I apologize in advance for leaving this one, but I had to be honest with my experience. My friends and I were hoping to get a birthday gift for a friend and decided on this spa, and to also do a spa getaway together for her bday. Upon seeing the prices of the menu of services at Pan Pacific Spa Utopia, I decided on a pedicure because it seemed the cheapest of the options. I’ve gotten many pedicures in my life and have never seen a price this high. I figured it must be ... read more

Marina ! 

on Google

2 days ago

I had a massage booked 2 weeks ago, management not front desk, management decided to call me day of my appointment an hour and 10 minutes before my scheduled appointment to let me know that whom I booked with called in sick. I explained to her that it takes me 50minutes to drive there and I was already on my way. As she was talking to me she kept talking to a gentlemen in the spa at the same time kept telling me to hold on and was talking to us both at the same time? Now first of all you called me to tell me she’s called in ... read more

Tami morrison 

on Google

3 months ago

Had the best massage I’ve ever had today here. I myself am a registered massage therapist for over 25 years and am very picky when it comes to massage. Tom was professional, personable and gave the best massage I’ve had in 25 years hands down. The entire facility was superb…. Very clean and relaxing as a spa should be. The eucalyptus steam was a treat! Thank you so much to everyone there but especially Tom!